Eshin Direct

Unfortunately, not in a good way.

For some inexplicable reason that only the Apple marketing team can probably explain to me, I was in a rush to install the new OS4 that promises to be the first step in making my phone obsolete. Don’t even get me started on the fact that it is just barely a year old. To be fair, iTunes happily tells me that it will take about an hour or so to download and update, so I leave it to do its thing overnight.

Again, the Apple marketing boys and girls have some explaining to do as I happily I bounce out of bed like its bloody Christmas. I can’t wait to get my eager hands on the goods only to be told that…. iTunes was unable to restore my iPhone.

Errr, okay (nervous sweat beginning to appear). Breathe, I’ll just do a restore… Apple wouldn’t let me down… I’ll just restore to a last restore point. Crap, no.. it’s an error telling me that the actual restore doesn’t work. (nervous sweat begins to turn cold as I realise that all my stuff on the iPhone has just disappeared into the ether).

To be truthful, it didn’t worry me as much as that since most of my stuff is in the much vaunted cloud. At worst, it meant that I would lose a few hours restoring my old apps and setting up my phone to be just right. Of course, I would have lost most of my SMS which I hate.

But needless to say I was pissed. I tried to restore again and again, each time failing as surely as the previous times I tried to restore. Interesting, Apple had now but me in an endless loop of recovery, denial, recovery, denial.

My solution, and this is what made me irked to the point of posting, is that the solution wasn’t found in a number of complicated fixes that explore the fun side of manual resets and by-passes, but it lies in the Apple Universal Dock. Error 2001 refers to third party USB peripherals mucking about on your Mac, so Apple recommends disconnecting them all. I had none except for my iPhone and its nifty new Universal Dock. So I tried disconnecting the USB cable from the dock and plugging it directly into the iPhone and voila¹, the iPhone resumes its recovery process.

You would think that Apple products play nicer together since the company is run by a bunch of control freaks. Evidently not. Did OS4 change everything? I can’t tell you since I’m still sat here waiting for it to complete the restoration. But maybe I’m being harsh, it did change plenty – my perception of Apple shifts a little further to the big evil empire feeling and as of writing, I have a very beautiful brick of a tech piece on my desk.

1. a nod to my embarrassed French friends at the recent World Cup knock out [↩]

Tags: apple, iphone, tech, Techie Rants, technology