January 14, 2005 Whiskas Catfood Racist to Chinese
I wasn’t going to blog about the Whiskas TV commercial that features a Chinese girl that speaks in an obvious Chinaman accent. I wasn’t going to bore you about my paranoid delusions that Whiskas is waging cultural warfare on how Whiskas (Western) is superior to some unknown Chinese brand (Eastern, duh). But then I saw the second TVC in this ad campaign, and well, you’ll have to be subject to me taking apart Whiskas.
In the first TVC, a Chinese girl hands her gweilo lover a pack of Chinese cat food to feed the cat, who obviously only loves Whiskas. The boyfriend, knowing better, empties out the pack of Chinese catfood into the bin and then pours Whiskas crapfood into the pack, which he subsequently feeds to the cat. The girlfriend comes back and in her best Chinagirl accents says “Oooo, cat love Chinese catfood!”. The outtake from that TV ad is that cats know the difference between Whiskas and something else.
Evidently the creative team that was behind that TVC doesn’t know the difference between Chinese and Japanese. The first mistake being that the “Chinese catfood” looks more Japanese in nature. But the biggest mistake is that this cutesy girl image belongs closer to the Japanese stereotype than the Chinese stereotype, if anything. I’ve never come across any Chinese girls in London and Hong Kong, nor any mainland Chinese girls that have ever looked so stupidly cutesy.
But then again, none of the Japanese girls I know sound or behave like that either.
But the creative team should be able to tell the difference. In the second TVC, the rice-fevered boyfriend asks an Asian shop assistant where the Whiskas is. Obviously, the Asian guy is lazy and says something about all the catfood being the same. We all knew that Asians are lazy, right? Anyway, boyfriend ends up buying the mediocre catfood and lo-and-behold the cat doesn’t take to it. Cats, again, apparently know the difference.
So it’s nice for the creative team to spin the lie that cats can tell the difference, let alone give a damn, when they themselves can’t tell the difference between the subtleties of different Asian mannerisms. This is being as diplomatic as I can be. The truth is that these two TVC’s perpetuate the Asian stereotypes that circulate about Asians in the Western world, both of which are derogatory. Perhaps the creative team has some personal vendetta against Asian folk? Or maybe Whiskas feels the need to alienate its Asian audience or prepare European audiences for the inevitable China expansion into the catfood market.
Tags: Marketing Rants
- 14 comments
- Posted under Blog
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Lisa
said
They have the lazy-asian-whiskas-cat-food ad here in Oz. They don’t have the cutesy-Jap-wannabe-chinese-catfood ad here though. Probably because they don’t have ‘chinese’ cat food (did I just said chinese cat food? What the ?! It’s quite a stupid line. It’s just like saying I want a chinese pizza or tabouli).
Don’t even get me talking about all the sexiest ads. If they can have sexy girls with cleavages threatening to burst out of their bras, why can’t we watch guys with ‘somewhere’, bulging in obvious view? Unfair!
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Eshin
said
Who on earth would want to see that?
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Lisa
said
I wouldn’t mind looking at the yummy muscles! I love Brad Pitt. Yummy.
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Mark
said
I was going to make a complaint about this ad. It’s so appalling. Another thing was that the girl is called “Suki”, but speaks in her “Suzy Wong” accent about Chinese cat food. How many Chinese women are named Suki? It’s a bunch of racist cliches which I would have thought we left behind when William Holden walked off with Nancy Kwan in 1960.
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Mark
said
Make a complaint! Go to http://www.asa.org.uk/asa/how_to_complain/complaints_form/
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Eshin
said
Actually, I was going to write a letter but never really got to it.
But… from what I know about the UK advertising industry, it only takes a ridiculously small number of letters to get an ad pulled if the authority deems the complaint justified (in some cases, it was only two or three letters).
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Mark
said
I made a complaint to the ASA, so join the campaign!
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Eshin
said
I was going to mention the whole Suki name thing but my own knowledge of Chinese names isn’t all that great.
I know that there is a Taiwanese actress/porn star called Shu Qi which, depending on where you are, can be pronounced Soo chi or Sue Kay (in rough bastardised phonetic spelling). It might have been that the creative team got the pronounciation wrong with Su Ki.
So I didn’t focus on that part of the TVC in my post since I wasn’t sure. But evidently, she is supposed to be Chinese and she’s behaving very Japanese. Imagine if the Chinese would confuse the Germans and English with each other?
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Justin T
said
Thank god im not the only one offended by these absurd adverts. The racist stereotypes are ridiculous, and as Mark pointed out, she’s Chinese and called Suki !?! For goodness sake!! Really if it was any other race I think there would be much more outrage. The advert is complete nonsense, I havent seen the second one yet but it sounds even worse.
People should definately complain about this.
A bit OT but the new Lynx Unlimited advert in a Crouching Tiger Hidden Dragon style is really cool.
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Mark
said
[Contact Details Provided]
Your complaint about Whiskas
Thank you for contacting us about this advertisement. I am sorry that it has
caused you concern.
I should explain that we don’t give prior approval to advertisements and can only
intervene if an advertisement that has been broadcast breaches our Advertising
Code by, for example, being materially misleading, risking causing significant
harm or causing widespread offence. In this case we don’t feel that there has
been such a breach and will not be taking any action.
Upon receiving your complaint and a small number of others the ASA Broadcast
Council reviewed the advertisement that you mentioned but didn’t feel that the
female character is portrayed in a negative or derogatory way. She may speak
with an accent and be dressed distinctively but the humour in the advertisement
is derived from the deception the male character perpetrates rather than from any
characteristic of hers and we don’t feel that the commercial is likely to case
widespread offence on the grounds that you mentioned. Though the number of
complaints we receive is only one of several factors that we consider when
dealing with a particular issue, it is a useful indicator of the response that an
advertisement has provoked; in this case we have received only six complaints, a
fact which would seem to support the council’s assessment.
I am sorry if this conclusion disappoints you but I can assure you that we do act
when a breach of our Code has occurred. Thank you again for raising this issue
with us; it is always useful for us to get individual reactions to advertisements
from members of the public.
Yours sincerely,
Daira Moynihan
Broadcast Complaints Handler
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Eshin
said
Mark originally put the contact details for Daira Moynihan in the above comment. I’ve removed them to avoid any legal issues with the ASA.
If any of you feel suitably angry with this response by Daira Moynihan, then email me with the subject header WHISKAS, for the contact details.
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Chris Kitchens
said
I have been married to an Asian girl for 16 years, (I am of the caucasian persuasion) and the only girl I have met named Suki was from Laos. Maybe a common name in other SE asian countries too? Anyhow, the “dumb cutesy China doll” act is very UNnatural, at least in my experience. Three girls that I think are cute and sexy come to mind, and all three of them work in the biomedical industry. They all have been here less than ten years, and struggle with the English language, and they all are cute as can be without trying to “dumb it down” for us white guys.
I had a point, but it was lost because I struggle with the uses of my brain at 7:30 a.m., and because thinking of how sweet Fei looks has blown my concentration. I think that other races do the same thing with advertising as well, such as the women in “wrestling” or the groupies that follow rockstars around. They might be smart in real life, but stupidity pays better.
Redheadedguy
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Jason
said
Ok, i don’t know what you’re whining about, i don’t see how you find the advert offensive. Is it that you personally find it offensive or that you think others would? Either way the Chinese character we see in the advert is not made to look dumb you only think that by her accent. I don’t think the makers of the Ad cared either way and it was probably the actors own personal touch. The fact that the cat food, the accent and the girl were all Chinese are irellivant, i don’t think the makers of the Ad strived for a racist approach neither would they be pleased about one. C’mon guys be a bit more laid back, personally i found it (the Ad) hilarious and i saw no further past it than “Cat’s know the difference” despite if the woman, the accent, the cat food was made to be Algerian, Spanish, French or American. Quit whining and filing complaints.
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Eshin
said
I only post these things to get a rise out of people like you.
Seriously though, it’s just a point of view. An expression of opinion.
Of course, I really don’t find the time to post paragraphs of complaint on other people’s blogs. But hey, that’s just me.